DigiCard Privacy Policy
Version 2
Effective Nov 15, 2025 3:05 PM
Current Version
DigiCard Privacy Policy
Effective Date: May 23, 2025
Last Updated: June 23, 2025
DigiCard ("we," "us," or "our") provides digital card creation, booking, event, and communication tools.
We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our services.
1. INFORMATION WE COLLECT
1.1 Information You Provide
We collect information that you voluntarily submit, including:
- Name, email, password, and account details
- Business and profile information displayed on your digital card
- Appointment and booking details
- Event and ticket information
- Product or service information you choose to publish
- Uploaded media (logos, images, documents, videos)
- Messages submitted through forms on your digital card
1.2 Information Collected Automatically
We automatically collect:
- Device type, operating system, and browser
- IP address, region, and general location (approximate)
- Pages viewed, buttons clicked, QR scans, and referral links
- Usage logs for security and diagnostic purposes
No third-party advertising cookies, behavioral tracking, or cross-site profiling are used.
2. HOW WE USE YOUR INFORMATION
We use your data to:
- Create and manage your digital card(s)
- Provide bookings, events, and ticketing tools
- Process payments and subscriptions
- Provide analytics and visitor insights
- Detect fraud, security risks, and misuse
- Communicate transactions (confirmations, receipts, alerts)
- Improve the platform's functionality and performance
We do not sell or rent your personal information.
3. DATA OWNERSHIP AND CONTROL
- You own all personal and business data associated with your account.
- You control what information is shown publicly.
- You can edit or delete your content at any time.
- Deleted accounts are fully removed from our systems after processing.
- DigiCard has no rights to your content beyond what is needed to operate the service.
4. SHARING AND DISCLOSURE
We do not share your personal information with:
- Third-party advertisers
- Data brokers
- External analytics networks
We may share information only with:
4.1 Service Providers (Strictly Necessary)
To operate DigiCard, we rely on secure third-party processors such as:
- Payment processors (Stripe, Square, Coinbase)
- Email delivery services (e.g., Mailgun, Postmark, SES)
- Hosting and infrastructure providers (e.g., Cloudways, AWS)
- Optional integrations you enable
These providers only receive the minimum required data.
4.2 Legal Requests
We may disclose information if required by:
- Law enforcement
- Court order
- Applicable regulations
We evaluate all requests carefully to ensure they are lawful.
5. COOKIES AND TRACKING
We use essential cookies for:
- Login and secure sessions
- Performance and reliability
- Platform analytics (internal only)
We do not use third-party advertising cookies or cross-site trackers.
You may disable cookies, but some features may not function properly.
6. AI-GENERATED CONTENT
Some DigiCard tools may use artificial intelligence to assist with:
- Descriptions, titles, and layouts
- Images or media generation
- Suggested text for services or products
AI content may be inaccurate.
You are responsible for reviewing, editing, and validating all AI-generated content before publishing.
7. YOUR RIGHTS UNDER CCPA (CALIFORNIA)
You have the right to:
- Know what personal data we collect and why
- Request deletion of your data
- Access your data in portable format
- Opt out of the sale of personal information (we do not sell data)
- Non-discrimination for exercising privacy rights
8. YOUR RIGHTS UNDER GDPR (EU)
You may:
- Access, update, or delete your personal data
- Restrict or object to processing
- Request a copy in a portable format
- Withdraw consent at any time
If you are in the EU/EEA, data may be transferred to the United States under appropriate safeguards.
9. DATA SECURITY
We implement:
- Encryption in transit
- Role-based access control
- Regular security monitoring
- Disaster recovery and backups
However, no online service can guarantee absolute security.
10. DATA RETENTION
We retain your data only as long as necessary to:
- Provide the service
- Comply with legal obligations
- Resolve account matters
Deleted accounts and content are permanently erased after processing.
11. CHILDREN'S PRIVACY
DigiCard is not intended for children under 13.
If we discover that such data has been collected, we delete it immediately.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy as needed.
If changes are significant, we will notify you via email or dashboard alert.
13. CONTACT INFORMATION
For questions or privacy requests, contact:
📧 support@digicard.page
Last updated: November 15, 2025
Effective Date: May 23, 2025
Last Updated: June 23, 2025
DigiCard ("we," "us," or "our") provides digital card creation, booking, event, and communication tools.
We are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our services.
1. INFORMATION WE COLLECT
1.1 Information You Provide
We collect information that you voluntarily submit, including:
- Name, email, password, and account details
- Business and profile information displayed on your digital card
- Appointment and booking details
- Event and ticket information
- Product or service information you choose to publish
- Uploaded media (logos, images, documents, videos)
- Messages submitted through forms on your digital card
1.2 Information Collected Automatically
We automatically collect:
- Device type, operating system, and browser
- IP address, region, and general location (approximate)
- Pages viewed, buttons clicked, QR scans, and referral links
- Usage logs for security and diagnostic purposes
No third-party advertising cookies, behavioral tracking, or cross-site profiling are used.
2. HOW WE USE YOUR INFORMATION
We use your data to:
- Create and manage your digital card(s)
- Provide bookings, events, and ticketing tools
- Process payments and subscriptions
- Provide analytics and visitor insights
- Detect fraud, security risks, and misuse
- Communicate transactions (confirmations, receipts, alerts)
- Improve the platform's functionality and performance
We do not sell or rent your personal information.
3. DATA OWNERSHIP AND CONTROL
- You own all personal and business data associated with your account.
- You control what information is shown publicly.
- You can edit or delete your content at any time.
- Deleted accounts are fully removed from our systems after processing.
- DigiCard has no rights to your content beyond what is needed to operate the service.
4. SHARING AND DISCLOSURE
We do not share your personal information with:
- Third-party advertisers
- Data brokers
- External analytics networks
We may share information only with:
4.1 Service Providers (Strictly Necessary)
To operate DigiCard, we rely on secure third-party processors such as:
- Payment processors (Stripe, Square, Coinbase)
- Email delivery services (e.g., Mailgun, Postmark, SES)
- Hosting and infrastructure providers (e.g., Cloudways, AWS)
- Optional integrations you enable
These providers only receive the minimum required data.
4.2 Legal Requests
We may disclose information if required by:
- Law enforcement
- Court order
- Applicable regulations
We evaluate all requests carefully to ensure they are lawful.
5. COOKIES AND TRACKING
We use essential cookies for:
- Login and secure sessions
- Performance and reliability
- Platform analytics (internal only)
We do not use third-party advertising cookies or cross-site trackers.
You may disable cookies, but some features may not function properly.
6. AI-GENERATED CONTENT
Some DigiCard tools may use artificial intelligence to assist with:
- Descriptions, titles, and layouts
- Images or media generation
- Suggested text for services or products
AI content may be inaccurate.
You are responsible for reviewing, editing, and validating all AI-generated content before publishing.
7. YOUR RIGHTS UNDER CCPA (CALIFORNIA)
You have the right to:
- Know what personal data we collect and why
- Request deletion of your data
- Access your data in portable format
- Opt out of the sale of personal information (we do not sell data)
- Non-discrimination for exercising privacy rights
8. YOUR RIGHTS UNDER GDPR (EU)
You may:
- Access, update, or delete your personal data
- Restrict or object to processing
- Request a copy in a portable format
- Withdraw consent at any time
If you are in the EU/EEA, data may be transferred to the United States under appropriate safeguards.
9. DATA SECURITY
We implement:
- Encryption in transit
- Role-based access control
- Regular security monitoring
- Disaster recovery and backups
However, no online service can guarantee absolute security.
10. DATA RETENTION
We retain your data only as long as necessary to:
- Provide the service
- Comply with legal obligations
- Resolve account matters
Deleted accounts and content are permanently erased after processing.
11. CHILDREN'S PRIVACY
DigiCard is not intended for children under 13.
If we discover that such data has been collected, we delete it immediately.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy as needed.
If changes are significant, we will notify you via email or dashboard alert.
13. CONTACT INFORMATION
For questions or privacy requests, contact:
📧 support@digicard.page
Last updated: November 15, 2025
Last Updated: December 15, 2025 at 3:05 PM
If you have any questions about these Policies of Service, please contact us.